Legal
Privacy Policy
Effective date: 1 May 2025
1. Who We Are
AIGoGo.ai ("we", "our", "us") operates the aigogo.ai platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. If you have questions, contact us at office@aigogo.ai.
2. Data We Collect
We collect information you provide directly, such as your name and email address when joining our waitlist or creating an account. We also automatically collect certain technical data including IP address, browser type, operating system, referring URLs, and pages visited. We may collect usage data about how you interact with the Service.
3. How We Use Your Data
We use your personal data to: (a) operate, maintain, and improve the Service; (b) send you transactional emails such as waitlist confirmations; (c) send updates, news, and promotional material where you have consented or where we have a legitimate interest; (d) respond to your enquiries and support requests; (e) comply with legal obligations; (f) detect and prevent fraud or misuse of the Service.
4. Legal Basis for Processing (GDPR)
Where the GDPR applies, we rely on the following legal bases: (a) your consent, for example when you join our waitlist; (b) performance of a contract, when processing is necessary to provide the Service; (c) legitimate interests, such as improving the Service and preventing fraud; (d) compliance with a legal obligation.
5. Cookies & Tracking
We use essential cookies required for the Service to function. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.
6. Sharing Your Data
We do not sell your personal data. We may share your data with: (a) trusted service providers who process data on our behalf (e.g. email delivery via Resend, cloud infrastructure); (b) professional advisers including lawyers and accountants under confidentiality obligations; (c) law enforcement or regulatory bodies when required by law. All third-party processors are contractually bound to protect your data.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Waitlist data is retained until you request deletion or we launch the Service. You may request deletion at any time by emailing office@aigogo.ai.
8. Your Rights
Depending on your jurisdiction, you may have the right to: (a) access a copy of the personal data we hold about you; (b) correct inaccurate data; (c) request deletion of your data; (d) restrict or object to processing; (e) data portability; (f) withdraw consent at any time. To exercise any of these rights, contact us at office@aigogo.ai. EU/EEA residents may also lodge a complaint with their local data protection authority.
9. International Transfers
Your data may be transferred to and processed in countries outside your own. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
11. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at office@aigogo.ai.